It may seem far-fetched to have posture and phone sales training go together, but they do complement each other very well. Putting those two terms together gives you another term: higher sales.
Bringing back to mind your telephone sales training, you get a vivid picture of steps you had to practice to hone your phone sales skills, your cute trainer and his phone sales tips, of how you touched base on topics in phone sales courses, and other things basic to selling over the phone. I’m guessing though that the clearest picture among those mentioned is your cute trainer and his phone sales tips, which includes smiling and being in proper posture as you take calls, and his execution of those tips thereafter.
Proper posture or smiling when speaking over the phone may seem trivial, phone sales tips you may do without. But practicing them can make all the difference when selling over the phone. Important calls are better handled when standing up. Should you opt to sit down, make sure that you maintain a good posture; seating ergonomics will surely benefit you in the long run.
Practicing proper posture or standing up when making an important call makes your voice stronger, clearer, and firmer, hence making your statements more believable and sincere. That in turn will have your clients take you seriously; communication with them will then be easier.
Here is another tip to add to what you have learned from your phone sales training: Free yourself of visual distractions when selling over the phone. Nonwork-related websites open on your computer and your mobile phone buzzing with personal messages may pose as distractions. Speaking to someone over the phone may require more focus than speaking to someone who is right in front of you. It may take more effort to give your complete and undivided attention. Clearing your computer and desk with unnecessary things will help you focus on the conversation with your client.
Aside from clearing your desk of unnecessary objects is to place in it necessary tools; that is, you have a notepad or MS Word ready for you take down notes with. Jot down the name of your client, of his company, and other information. It is advisable that you don’t rely on your memory too much; those notes may just be the handiest thing you have.
With your sales prospecting techniques and phone sales training, the phone sales tips you learned, the phone sales skills you developed, and the phone sales courses discussed to you, you are sure to perform better and gain more when selling over the phone.


They definitely go together.. Your body language can be felt by the other person on the phone
In the “old days”, I never used to sit when I was on the phone. It made me feel detached from the call and caller, lazy almost. That was almost 20 years ago and I still consider it true today. When on the phone with a prospective client, stand up and be animated, write their name down so you don’t have to remember and most importantly, BREATH.. Nothing sounds worse than an out of breath call to your target audience.