Cold Calling Alternative: Another Way to Double Your Sales in 90 Days

call-recording

The following is a Guest post by Mike Brooks, AKA Mr. Inside Sales.

Sounds too good to be true, doesn’t it?  Stan Billue, a top telemarketing sales trainer in the late 80’s, claimed that he had a sure fire telesales technique that could double your sales in 90 days if you just followed it. So I did.  And it worked! The telesales technique?

Record your calls. Everything that you are doing right, and every area you need to improve in will be revealed to you in just a few hours.  And by being able to calmly listen to your qualifying/closing telesales calls all the way through, here are just a few of things you’ll hear that you’re probably missing:

- What your telesales prospect’s true buying motives are.

- What your telesales prospect’s objections are.

- Whether or not you listened to these and answered them.

- Whether you were listening at all.

- How often you talked past the close.

- How many objections you created.

- Whether you heard their objections and answered them and then confirmed your         answer and asked for the order—or just kept pitching!

Everything will be there on tape and you and your manager can then go about correcting your cold calling technique and immediately improving your success on the phone. The bottom line for all telesales teams and telesales reps is that if your fundamentals and techniques are wrong, then you will keep getting the same results – you won’t make quotas, you will be frustrated at the end of each day, and you won’t improve.  Period.

You must correct the fundamental problems. And to do this you must first know what they are!  Recording your calls is the fastest, easiest, and best way to do this.  All highly successful companies do this all the time.  Start listening to the next on hold message you get and I’ll bet you hear, “Please note that this call is being recorded for training and quality assurance.”  Guess what they are doing with these recordings?  They are using them to train and improve their inside telesales teams!

Without a doubt, this one cold calling technique was the most important thing I did that catapulted me into the Top 20%. I relentlessly recorded myself and began improving in all areas and on each and every call.  I listened to them at lunch, on the drive home, with my manager, etc.  Because of recording myself, I literally doubled my income in 90 days.  And I never looked back.

For managers and business owners, recording your telesales reps is the single most important thing you can do to increase revenues.  Among other things, if you:

- Want to know why someone is in making sales?  Record them and you’ll have your answer in a day.

- Want to see if your training is working?  Record them before and after see how many telesales reps are implementing your training.

- Want great telesales training material for your next meeting?  Record your top reps and play the good parts in your next meeting.

Bottom line – if you want to double your sales and income selling over the phone, and want the fastest most effective way to do this, then go to Radio Shack today (or search online) and have a recorder in place tomorrow.  Start recording and listening to your tapes, correcting your fundamentals, and watch your closing rate and income soar.

Mike Brooks, Mr. Inside Sales, works with business owners and inside sales reps nationwide teaching them the skills, strategies and techniques of top 20% performance. If you’re looking to catapult your sales, or create a sales team that actually makes their monthly revenues, then learn how by visiting: http://www.MrInsideSales.com

2 Responses to “Cold Calling Alternative: Another Way to Double Your Sales in 90 Days”

  1. @Niall – Thanks for the comment. Its good to hear that you were looking at telemarketing as a way to increase your business revenue. Like many other people who havent had that much experience in the industry, you’re right – it might seem easy to start off with, but definitely is not.

    As you very clearly pointed out, persuasiveness is a fundamental factor in the success of any telemarketing campaign. However, I believe the most important part of running a campaign would be the PEOPLE on the phone. If their attitudes are not of the ‘telesales mentality’ then you are doomed from the start.

    What EXACT problems have you been having with your efforts? Perhaps either myself, or some of our readers, might be able to give you a few pointers…

    Thanks for commenting, highly appreciate it, mate.

  2. We have been trying to do some tele sales recently and I have to say it is one of the hardest things that you will ever do. Our attitude at the start was “just hire a couple of people and they will sell tons”. It may not be the best paid job on the planet but it certainly takes particular skills that most of us don’t have. I think the key is to be very persuasive which is a skill that most of us don’t have on the phone TBH.

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