Comments on: How to Listen Effectively on a Telesales Call: Part 1 of 2

By: Chris Ducker

Chris Ducker — Tue, 17 Nov 2009 17:34:02 +0000

@Greg – Thanks for the additional tip for everyone. Absolutely, being careful on this type of stuff is needed, and definitely CAN damage the rapport that has been built up until you drop the ball. Nice feedback. And I hope you enjoy the rest of the blog.

By: Greg Woodley

Greg Woodley — Wed, 04 Nov 2009 12:01:08 +0000

Good advice, yuou just need to be careful with reflective statements that you are not mind reading because if you read tyhe emotion wrong it will tend to break the rapport you are trying to build.
Greg

By: Rodniel Baillo

Rodniel Baillo — Wed, 08 Jul 2009 11:21:39 +0000

@Konstantin Miller

Yah you’re right, this article should be added more info’s for us to learn more about effective listening over the phone.

By: KonstantinMiller

KonstantinMiller — Mon, 06 Jul 2009 18:38:44 +0000

Hello, can you please post some more information on this topic? I would like to read more.

By: Chris Ducker

Chris Ducker — Tue, 16 Jun 2009 09:18:26 +0000

@Eric – Thanks for the compliments, we love ‘em! More good stuff planned for the future, I can assure you. A hint is that Telesales Magic wont always be just a blog… Stay tuned for more, coming soon!

By: Eric

Eric — Thu, 11 Jun 2009 13:31:22 +0000

I must say, this is now my 2nd favorite post on this blog, following your Ultimate Top 10 post.

Listening is an art. Ive learned that over time, and probably lost MANY sales in the process. However I now close MORE sales because of the mistakes and the lessons I’ve learned.

I am eagerly awaiting the posting of the second part of this article. Thanks for the fabulous content on this blog. It is a breath of fresh air, sincerely.