Comments on: Telesales 101 – How to Build Gut-Busting Rapport!

By: Chris Ducker

Chris Ducker — Fri, 23 Apr 2010 17:13:47 +0000

Hi Rob

Thanks for dropping by and showing support with your comment. Much appreciated.

Glad you enjoyed the content, and hope to see you here again soon!

Best, Chris

By: Chris Ducker

Chris Ducker — Fri, 23 Apr 2010 17:12:46 +0000

Hope all is good, Shaun. Thanks again for this great article. Never dies this type of content, people still commenting now.

Awesome.

Chris

By: Chris Ducker

Chris Ducker — Fri, 23 Apr 2010 17:11:24 +0000

Hi Ryan

Thanks for the comment, buddy – much appreciated.

Yep, we do, as sales professionals have a LOT in common with our prospects and clients. We simply have to get ‘stuck in’ (as my father always said!) and learn more about them.

Thanks again for dropping by – hope to see you here again soon.

Regards,
Chris

By: Ryan Critchett

Ryan Critchett — Mon, 22 Mar 2010 00:44:21 +0000

Great Work! As another commenter said, there is not enough of this! I feel incredibly aligned with the last thing you said about having more in common with your prospect than you think, that’s great! I also completely agree that the bombardment of information in the beginning often does exactly what you DON’T want it to do. Great Article!

By: Shaun Gisbourne

Shaun Gisbourne — Fri, 03 Jul 2009 06:26:55 +0000

@Rob Barry, thank you for the compliment. Hope it proves useful to you in your use of the phone for rapport building during your telemarketing work

By: Rob Barry

Rob Barry — Tue, 30 Jun 2009 16:08:51 +0000

Hi, I have been reading your blog for a while and wanting to comment finally. This was a great post. I believe that the author really knows what he is talking about. Its important to truly get to know your client and build that rapport. Thank you for some great tips!

By: Shaun Gisbourne

Shaun Gisbourne — Mon, 29 Jun 2009 09:58:07 +0000

Pleasure Chris, and thank you for the opportunity. We’re all in the process of sharpening the saw, and nobody is the finished article as regards conversational, communication skills. If this helps to smooth the ride for anyone, regardless which end of the telephone they’re on, then the more the merrier. Looking forward to a few more comments

By: Chris Ducker

Chris Ducker — Fri, 26 Jun 2009 20:24:02 +0000

Shaun, thanks for this great first contribution to the growing Telesales Magic article archive.

Rapport is potentially one of the most important parts of the sales process (sales IS all about relationships, after all), yet there is no where near enough material out there on this one particular, priceless, point. Thanks for setting the bar nice and high with your first, of what we hope, will be many submissions!