Its been a long week. However, I wanted to post this quick list of prospecting tips. Being a professional telesales person isnt easy, and after 18 astounding years in the business I am happy to say I am still learning every day! Cold calling, telesales or telemarketing – it doesnt matter what you call it – the most important thing is that you strive to get better, and never give up the opportunity to learn something new.

So, here you go, my 5 quick telesales tips to use when prospecting for new business via the telephone – feel free to turn this list into a larger one if you like, and be sure to post YOUR tips in the comments section at the end of the post!

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This is a guest post by regular contributor Paul Archer, of Archer Training in the UK.

TIP #1 – The Phonetic Alphabet
I recall my children learning the phonetic alphabet at school and I remember reading stories to my daughter all about Annie Apple and Naughty Nick and his lost nails.

Great fun and a useful tip when getting people’s names from the gatekeeper is to write the difficult ones down phonetically rather than literally.  Type this into your CRM system so when you get to talk to them, you’re able to say their name perfectly. Spell it as it is said, is the key.
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